contact us

Our Main Office

The Soap Factory is an online
business that sells affordable and the best trending beauty and healthcare products fully imported from the United Kingdom with a
registered office in Kuala Lumpur, Malaysia.


Email: [email protected]


Phone: (+60) 194 098 400

Get In Touch

You’re not going to hit a ridiculously long phone menu when you call us. Your email isn’t going to the inbox abyss, never to be seen or heard from again. At TheSoapFactory, we provide the exceptional service we’d want to experience ourselves!

Do check out our FAQs for frequently asked questions or drop us an email for any enquiries you may have. You could also reach us through WhatsApp by
clicking the button on your bottom left screen.